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WHO and partners reveal Florence 2.0 digital health worker
The World Health Organization (WHO), with support from the Qatar Ministry of Health, launched a multifunctional medical platform with artificial intelligence at the World Innovation Summit on Health (WISH) in Qatar.
Florence Version 2.0 is an innovative and interactive platform for sharing information related to human health. The platform works in seven languages.
A digital health care provider can give advice on mental health, recommendations on stress reduction, tips on how to eat right, become more active, give up tobacco and e-cigarettes. It also includes information about COVID-19 vaccines and more. Florence 2.0 'speaks' only English at the moment, but it is already 'taught' Arabic, French, Spanish, Chinese, Hindi and Russian.
Florence 2.0 will help combat COVID-19 misinformation as the pandemic has had a significant impact on mental health. It is estimated that 1 in 8 people in the world live with a mental disorder. Sixteen million people die each year due to smoking and poor diet, and hypodynamia kills an estimated 830,000 people worldwide. These deaths are caused by diseases such as cancer, heart disease, lung disease and diabetes that can be prevented and controlled with the right support.
“Digital technology plays a critical role in helping people worldwide lead healthier lives,” said Andy Pattison, WHO’s Team Lead for Digital Channels. “The AI health worker Florence is a shining example of the potential to harness technology to promote and protect people’s physical and mental health. At WISH, we aim to meet with visionary partners to continue to improve this cutting-edge technology. AI can help fill gaps in health information that exist in many communities around the world.”
“We are pleased to partner with the WHO for the development of Florence and are very excited about the opportunities this technology can offer to raise awareness of key health issues,” said Dr Yousuf Al Maslamani, Official Healthcare Spokesperson for the FIFA World Cup Qatar 2022, Ministry of Public Health.
“We know that providing advice on Florence’s key health topics, including mental health, nutrition and tobacco cessation is an important tool in our commitment to support people to make healthy lifestyle choices,” added Dr. Al Maslamani.
At the WISH conference, WHO released a beta version of Florence 2.0 to interact with scientists, public health organizations, entrepreneurs and policymakers, and plans to further develop the digital health worker to help address the key health issues facing the world today.
The project is supported by technology company Soul Machines.
“Through this collaboration, we have created a personality for the frontline responder that is empathetic, informative, and understanding,” says Greg Cross, CEO and Co-Founder of Soul Machines. “Our Digital People operate and respond in real time, providing users with a unique and emotionally engaging experience. We look forward to continuing our work on Florence as we aim to positively reshape and transform the health-care industry.”
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